Kontur.Class
From Pilot to Product

2023-2024

2023-2024

B2B2C

B2B2C

EdTech

EdTech

0 → 1

0 → 1

Kontur.Class is a Learning Management System (LMS) designed for creating and managing online courses.

The platform started as a pilot project for Sechenov Medical University and later evolved into a standalone product for universities, companies, and individual learners. It works for both B2C and B2B, including higher education, corporate training, and continuing education programs

Kontur.Class is a Learning Management System (LMS) designed for creating and managing online courses.

The platform started as a pilot project for Sechenov Medical University and later evolved into a standalone product for universities, companies, and individual learners. It works for both B2C and B2B, including higher education, corporate training, and continuing education programs

Goal

Goal

The main goal was to create an educational platform for international medical students. Students needed to first learn Russian and then transition to specialized medical subjects — all within a single learning environment

The main goal was to create an educational platform for international medical students. Students needed to first learn Russian and then transition to specialized medical subjects — all within a single learning environment

My Role

My Role

As the Sole Product Designer, I led the process from 0 to 1.
The key challenge was to design a flexible system that could:

  • support different types of learning content

  • work for multiple user roles

  • scale from a single institution into a global product

As the Sole Product Designer, I led the process from 0 to 1.
The key challenge was to design a flexible system that could:

  • support different types of learning content

  • work for multiple user roles

  • scale from a single institution into a global product

Pilot

The first version of the platform was built as a pilot project for Sechenov Medical University. It was designed to support international students learning Russian and later transitioning to medical subjects

The first version of the platform was built as a pilot project for Sechenov Medical University. It was designed to support international students learning Russian and later transitioning to medical subjects

Users & Roles

Users & Roles

The platform was designed to support four distinct user roles, each with its own responsibilities and access levels

The platform was designed to support four distinct user roles, each with its own responsibilities and access levels

Unified interface across roles

Unified interface across roles

I designed a shared interface system where leaners and instructors use almost the same layout and navigation.

Role-specific actions change depending on permissions, while the overall structure remains consistent — keeping the system simple, predictable, and easy to learn

I designed a shared interface system where leaners and instructors use almost the same layout and navigation.

Role-specific actions change depending on permissions, while the overall structure remains consistent — keeping the system simple, predictable, and easy to learn

AfterBefore
Leaner
Instructor
AfterBefore
Leaner
Instructor

From Pilot to Product

After a successful pilot, the platform was rethought as a standalone product — Kontur.Class

After a successful pilot, the platform was rethought as a standalone product — Kontur.Class

What was already in place

What was already in place

By the end of the pilot, the core foundation of the platform was ready. Our team had a basic course structure and multiple content types, including lessons with text, files, and interactive elements.

This allowed us to validate the learning format early and confirm that users were comfortable with the overall structure of courses and lessons

By the end of the pilot, the core foundation of the platform was ready. Our team had a basic course structure and multiple content types, including lessons with text, files, and interactive elements.

This allowed us to validate the learning format early and confirm that users were comfortable with the overall structure of courses and lessons

User Research

User Research

At this stage, the platform had early customers who were familiar with other LMS platforms, but their specific needs and expectations were not fully clear. To turn this single-client solution into a scalable product, I conducted research with these first clients.

The goal was to map their end-to-end workflows and understand how they actually interact with learning tools. As a result, I identified three core scenarios that cover the full course lifecycle: organizing learning, creating a course and conducting training

At this stage, the platform had early customers who were familiar with other LMS platforms, but their specific needs and expectations were not fully clear. To turn this single-client solution into a scalable product, I conducted research with these first clients.

The goal was to map their end-to-end workflows and understand how they actually interact with learning tools. As a result, I identified three core scenarios that cover the full course lifecycle: organizing learning, creating a course and conducting training

The research highlighted several critical gaps, which I addressed through design and product initiatives:

  • introduced testing tools to support knowledge assessment

  • added statistics and progress tracking for instructors

  • enabled online lectures directly within the platform by integrating with Kontur.Talk, allowing meeting links to be created inside a course

These improvements helped transform Kontur.Class into a scalable, product-oriented platform for universities, companies training employees, and individual learners

The research highlighted several critical gaps, which I addressed through design and product initiatives:

  • introduced testing tools to support knowledge assessment

  • added statistics and progress tracking for instructors

  • enabled online lectures directly within the platform by integrating with Kontur.Talk, allowing meeting links to be created inside a course

These improvements helped transform Kontur.Class into a scalable, product-oriented platform for universities, companies training employees, and individual learners

Testing

Testing

Lessons already included different types of practice tasks, but there was no way to assess knowledge in a structured way — with time limits or clear pass criteria

Lessons already included different types of practice tasks, but there was no way to assess knowledge in a structured way — with time limits or clear pass criteria

I designed a dedicated testing format that can be added at the end of a lesson, topic, module, or the entire course:

  • instructors can configure time limits, passing score, number of attempts

  • leaners see clear results and understand whether they have successfully completed the module

I designed a dedicated testing format that can be added at the end of a lesson, topic, module, or the entire course:

  • instructors can configure time limits, passing score, number of attempts

  • leaners see clear results and understand whether they have successfully completed the module

Statistics

Statistics

To give instructors full visibility into the learning process, I designed a Statistics Dashboard. It helps them identify problem areas and support leaners who are falling behind.

Instructors can now:

  • analyze the funnel: see exactly where leaners drop off during the course

  • track progress: review detailed performance for every leaner

  • manage data: filter leaners by status or export the results to Excel for reporting

To give instructors full visibility into the learning process, I designed a Statistics Dashboard. It helps them identify problem areas and support leaners who are falling behind.

Instructors can now:

  • analyze the funnel: see exactly where leaners drop off during the course

  • track progress: review detailed performance for every leaner

  • manage data: filter leaners by status or export the results to Excel for reporting

Integration with Kontur.Talk

Integration with Kontur.Talk

To make learning experience seamless, we integrated Kontur.Class with Kontur.Talk, another product in the Kontur ecosystem

To make learning experience seamless, we integrated Kontur.Class with Kontur.Talk, another product in the Kontur ecosystem

After the integration, instructors can schedule online meetings directly inside the course editor:

  • set a topic and description

  • pick a date and time

  • generate a meeting link automatically

Both instructors and leaners see the same meeting block inside the course, with a direct link to join the session in Kontur.Talk — no need to send links via external messengers

After the integration, instructors can schedule online meetings directly inside the course editor:

  • set a topic and description

  • pick a date and time

  • generate a meeting link automatically

Both instructors and leaners see the same meeting block inside the course, with a direct link to join the session in Kontur.Talk — no need to send links via external messengers

Design system

To keep the product consistent and scalable, I created a component library that became the foundation of the interface. It includes core UI components, layouts, and reusable patterns covering all key product scenarios

To keep the product consistent and scalable, I created a component library that became the foundation of the interface. It includes core UI components, layouts, and reusable patterns covering all key product scenarios

Results

The project successfully evolved from a university pilot into a commercial product.
Since the public launch, we have onboarded over 150 clients, including universities and corporate companies.

The scalable design system proved effective. It allowed the team to adapt the platform for these new customers and different use cases without major redesigns

The project successfully evolved from a university pilot into a commercial product.
Since the public launch, we have onboarded over 150 clients, including universities and corporate companies.

The scalable design system proved effective. It allowed the team to adapt the platform for these new customers and different use cases without major redesigns

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